Automizely Marketing can easily be integrated with Klaviyo, making it easier to nurture new and existing customers through marketing emails and SMSes. This help guide will explain everything about contact syncing. We will cover these topics:

Sync existing contacts of your Klaviyo account with the Automizely Marketing account
Sync new contacts of your Klaviyo account with the Automizely Marketing account
Sync new contacts of your Automizely Marketing account with the Klaviyo account

1️⃣ Sync existing contacts of your Klaviyo account to your Automizely Marketing account

Once the integration is done, your existing Klaviyo contacts will automatically be synced to your Automizely Marketing account.

Contacts part of your Klaviyo lists will be synced. Ones added to your segments won’t be synced.
🤔 How can I sync contacts added to my segments?

In this case, convert the segment into a list to let us sync your contacts.

If you want to keep your Klaviyo segment, share a snapshot of your segment so that we can create the same segment in your Automizely Marketing account

Note: If some contacts don't belong to any list or segment, please add them to a list first

2️⃣ Sync new contacts from Klaviyo to your Automizely Marketing account

Once the integration is done, all your new Klaviyo contacts will be synced to your Automizely Marketing account automatically.

Only new contacts subscribed to some Klaviyo list will be synced to your Automizely Marketing account
New contacts syndication will be updated daily, but not in real-time. Thus, your new contacts will be shown in your Automizely Marketing account within 1 day rather than immediately

✍️ Important info to keep in mind when syncing old and new contacts from Klaviyo to your Automizely Marketing account

We will not trigger the customer signup event for new customers synced from Klaviyo. Thus, both welcome email and SMS will not be sent to these customers

All your contacts with a specific Klaviyo list will be added as a segment in your Automizely Marketing account. It will be named “Klaviyo-XXX”


If some contacts already exist in your Automizely Marketing account, we will update the details based on your Klaviyo's profile rather than create a duplicate entry

The following fields will be synced from Klaviyo:

Email
Phone
First name and Last name
Address

3️⃣ Sync new contacts from your Automizely Marketing account to Klaviyo

Once the integration is done, new subscribers obtained through Automizely Marketing popups will automatically be synced and added to Klaviyo lists, not segments. It will be named “Automizely Marketing list”.

A double opt-in email will be pushed as soon as a new subscriber is synced to the Klaviyo list. Once the new subscriber confirms the subscription, it will be shown in your “Automizely Marketing list”.

Note: This may impact your subscriber acquisition rate, so it’s better to select a single opt-in by going to List & Segments > List Settings > Opt-in Process


You will be notified automatically as soon as a new contact activity is detected in your Automizely Marketing account. It will help you push Klaviyo emails instantly to a new subscriber.

These contact properties will be updated automatically to your Klaviyo account:

Email
Phone
Name
Address
Birthday
Popup name

For any questions, please reach our chat support team
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