Articles on: Deliverability & compliance

Verify Sending Domain for Email Notifications

Plans: All plans Platforms: All platforms


Verification of the domain for email notifications ensures that emails get delivered to the inbox, not to the recipient's spam folder. AfterShip Email provides CNAME entries for domain verification so that you can use your business email IDs to build a unique brand experience.

Steps to verify your domain

Please note that only business domains like can be verified. Verification is unsupported for free email addresses ending with Gmail, Hotmail, Yahoo, or AOL to prevent email scams.

Acquire 3 CNAME records from AfterShip Email

Go to the Sender email section of your organization account
You will see your registered email address with the Unverified tag, so click on the Verify domain button in case you want to use it. However, if you have another email address in your mind, tap on the Add email button.

After clicking on the Verify domain button, a popup window will appear with 3 CNAME records, which you need to add to your domain’s DNS settings.

Log in to your DNS provider. Copy the generated CNAME records and add them to the DNS settings of your domain.

➡️ Google Domains
➡️ Squarespace
➡️ GoDaddy
➡️ HostGator
➡️ Hover

Please note that these settings sometimes take a few hours to come into effect.

Once CNAME entries are added successfully, click on the Verify button to finish the domain verification process.
When the status shows Verified, it proves that the domain verification process has been successfully completed.

In case you are still not sure about the process, please get in touch with your IT team to get this done.

Updated on: 25/04/2024

Was this article helpful?

Share your feedback


Thank you!