Articles on: Contacts

How to Delete Contacts

Plans: All plans Platforms: Shopify

Overview



Clearing obsolete contacts is the key to sending marketing notifications to the right recipients. Bulk deletion seems a great luxury when you have a large customer base to maintain. Check this help guide to learn the art of contact deletion.

What you'll learn



In this tutorial, we'll discuss

Steps to delete contacts one by one
Steps to delete contacts in bulk

Steps to delete contacts one by one



Log into your AfterShip Email account > Go to Contacts
Select All contacts


Choose the contact you want to delete
Click Delete contacts

Steps to delete contacts in bulk



Please note that you can delete 20,000 contacts in one go.

Go to the Contacts page
Select all the contacts that you want to delete
Click Delete contacts

Enter DELETE in the popup to confirm the deletion of the selected contact profiles. Once done, click Delete.

Important info to keep in mind


If you are deleting a large number of contacts, it may take some time. Don’t worry, we will show you the progress
You'll be notified when the action is in progress or has been completed. If there is already a deletion task in progress, you would need to wait for the current one to finish before deleting more contacts.
All contacts deleted will be removed permanently, and the action cannot be undone.
Once the deletion task is completed, all the sensitive data associated with the contacts will be removed like event history, recipient record, etc. Also, contacts’ information will be anonymized and replaced with the word Deleted contact.

Reach our support team should you have any questions.

Updated on: 09/05/2024

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