Articles on: Contacts

Learn About Compliant AfterShip Contacts Lists

Plans: All plans Platforms: Shopify


AfterShip Email is the ultimate conversions and email marketing automation tool for Shopify stores. While working with eCommerce merchants, we come across thousands of email lists. You can send emails to unlimited contacts, however, AfterShip Email restricts some email lists.

AfterShip Email helps you streamline the conversion and email marketing automation for your Shopify stores. You can send emails to an unlimited number of contacts, however, it's important to note that AfterShip Email imposes restrictions on certain email lists.

Refer to the table below to ascertain the compliance of your email list with AfterShip's guidelines.

1I run a Shopify store and ask customers to subscribe to newsletters and promotional emails via AfterShip popups or Shopify signup formsIt is okay to send marketing emails from AfterShip if customers know that they'll be receiving emails from your company.
2I bought a list of 2000 emails from the Internet. Can I import this list and send emails to them?XAs a permission-based service, purchased lists violate our terms of use and don't generally result in good email engagement metrics. These addresses could also result in higher bounce and abuse rates which can damage your brand's credibility.
3Can I import email addresses collected from other apps to AfterShip and send emails to them?Yes, you can import contacts by simply uploading a CSV file. Once done, you can send email notifications.
4I collected emails from other popup apps. These contacts sync with Shopify and are marked in Shopify as subscribed. Can I send emails to them?Yes, you can send emails to these contacts if they know that they'll be receiving emails from your company.
5I am not running an online store, but I want to send marketing emails or announcements to a list of people. Can I import these contacts to AfterShip or import them to Shopify and then send emails from AfterShip?XAfterShip allows only real merchants to send marketing emails to subscribed contacts. We DO NOT ALLOW non eCommerce merchants to send marketing emails.
6I Collect customers' birthdays and want to send happy birthday emails to my customers, but they haven't opted-in to receive marketing emails from me. Is that okay?XYou can only send a marketing newsletter if they know that they'll be receiving emails from your company. We recommend you to use our popups to collect customers' birthdays and email addresses.

Get in touch with our experts if you have any queries.

Updated on: 18/04/2024

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