Articles on: Flows

How to Send Welcome Emails for Shopify Email Signup Forms

Plans: All Pans Platforms: Shopify


Send automatic welcome emails to visitors who opt-in to receive your email marketing via a Shopify signup form or account creation. It helps you drive sales by fostering engagement and building a strong relationship with customers.

What you’ll learn

Steps to send welcome emails for Shopify email signup forms
When are these emails sent

Steps to send welcome emails for Shopify email signup forms

Log into your AfterShip Email admin dashboard
Go to Emails and SMS > Flows
Select Welcome subscribers > Get started

In the flow editor, click Trigger
Specify the Signup source
Click Save

Once done, Click Send Email action card in the flow editor to customize the email

Go to Settings
Add Email subject and Sender info
Go to Content
Select blocks to edit content
Header: remove the default logo and add your store’s logo
Footer: edit description and address
Body: add or remove blocks as per your preference
Go to Styles
Customize text and style

Send yourself a test email to preview how your email is looking and check if any changes are required. If you're satisfied with it, click Enabled under Status and click Save.

View more details about how to send welcome emails to the subscribers here

When are these emails sent

The welcome emails are sent on two events:

When customers accept marketing emails at the checkout page.

The customer is added to the Email subscribers group under the Customers tab of your Shopify store.

* When customers subscribe to newsletters via signup forms on your store.

In case you need any further assistance, please contact our support team.

Updated on: 09/02/2024

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