Articles on: Flows

Send Automated Email and SMS Notifications for Popup or Form Submissions

Plan: All Plans Platform: Shopify


Merchants can effortlessly connect with their customers, delivering personalized communication to enhance customer engagement and satisfaction. Say goodbye to manual follow-ups and hello to a seamless, efficient approach to customer outreach. Let’s explore how AfterShip Email empowers you to create meaningful connections and optimize your email and SMS communication strategy.

Create popup/form filled in (email or SMS) flow

Go to the AfterShip Email admin dashboard
Click Emails and SMS > Flows
Select Popup/form filled in (email and SMS)
Click Get Started

In the editor, Click Edit under the Trigger option
Click Add filter and select Popup/form

Select the popup that you want to add in the flow

Note: In order to select it as the source for the flow, you must have already created a popup.

Select the contacts or accounts that you want to trigger an email or SMS for. You can choose New signup or existing contacts, New signup or Existing contacts as the target audience.

Choose whether you want to trigger the email or SMS with or without a coupon offer. The available options are With or without coupon offer, With coupon offer and Without coupon offer respectively.

Set the frequency of the email or SMS as Any time or in 1-30 minutes, hours or days.
Once done, click Save

Note: The Popup/form filled-in (email and SMS) flow is initiated when a customer enters their email or phone number within a form or popup, while the welcome flow is activated upon a customer signing up for your store.

In case of any further assistance, feel free to reach out to our support team.

Updated on: 09/02/2024

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